Getting Started
What FreightSimple is, how to set up your account, and what we guarantee.
Start with the introduction
Customer guide · Self-serve answers
Every answer, in one place.
Your self-serve guide to FreightSimple. Step-by-step instructions for quoting, booking, tracking, payments, plus the freight industry's vocabulary. Search, browse, or jump to a popular task to get started.
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Popular tasks
6 quick links Get a quote Instant LTL quotes from 30+ carriers. Book a shipment Confirm details and schedule pickup. Track a shipment Find where your freight is right now. Pay an invoice Make payments and review charges. Manage your account Account settings, users, and currency. File a claim Damaged or missing freight? Start here.
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Browse by topic
3 sectionsUsing FreightSimple
Quoting, booking, tracking, payments, and everything else inside the app.
- Your Account
- Quoting
- Booking Your Shipment
- Making Changes After Booking
- Tracking
- Payments & Invoices
- Claims
- Technical Issues
Freight 101
The vocabulary of LTL. NMFC codes, bills of lading, accessorials, and how shipments actually move.
- How Freight Moves
- LTL vs Full Truckload
- NMFC Codes & Freight Class
- Bills of Lading
- Measuring Your Freight
- Packaging Your Freight
- Cross-Border Shipping
- Special Services (lift gate, residential…)
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Watch the intro
2 min · VideoA quick tour of how FreightSimple works, from your first quote to the final invoice.