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/03·Quoting

Understanding your quotes

Once FreightSimple finishes finding quotes, you will see a list of the available carriers and options for your shipment.

Take some time to read through your options. You can expand each quote to see more details.

List of available carrier quotes for a shipment

The price you see covers all services and fees, with no surprise charges from us. To make quotes easy to compare, the main price shown is the price before tax. When you expand a quote, you will also see the total after tax, which is the amount you will be billed. If you have entered correct information, your price will not change.

Learn more about The FreightSimple Guarantee.

Please note that all delivery dates are estimated.

FreightSimple provides a transit time estimate, for example 3-6 business days. This transit estimate is AI-generated and based on real data from thousands of shipments. Our data shows us that only 30% of shipments arrive within a carrier’s stated transit time, so we provide you with a more realistic transit window that is fact-based. This helps you better plan your shipments and communicate with your teams. We find that most shipments tend to deliver in the middle of that transit window.

Estimated transit time window shown on a quote

If it is critical that your freight arrives by a particular date, please contact our support team by opening a live chat or emailing support@freightsimple.com to discuss the best options.

FreightSimple’s carriers provide 3 service levels to give you the best options to meet your needs. Only the specific service levels available for your shipment will be displayed when quotes come in.

  • Standard. This is the basic service level provided by most carriers. Depending on the carrier and the lane, this may be faster or slower. Transit times are not guaranteed.
  • Expedited. If you need your shipment to deliver faster, the Expedited service level may be a good fit for you. When a carrier offers Expedited, it means they are able to shave some time off the Standard Delivery Date. This will vary by lane and by carrier.
  • Guaranteed. Guaranteed shipments offer the option of guaranteeing delivery on the stated standard transit date. While this does not necessarily save days in transit, it does prioritize the freight to be delivered on the estimated day. This is especially helpful during weather delays, as these shipments tend to be prioritized first. It is also helpful if you don't necessarily need your freight to move faster, but want to have more confidence that it will deliver on the estimated date of arrival.
Questions? Chat with us from the dashboard, email support@freightsimple.com, or call +1 (604) 200-2500.