Payments and invoices

You can pay by card, by bank, or on credit terms, and which one suits you depends mostly on how often you ship. This section covers each method, how to pay and find your invoices, and the handful of situations that can add a charge after the fact.

Start here

/01 Introduction to payments The payment methods side by side, so you can pick the one that fits how you ship.

Payment methods

/02 Adding a new credit card Add cards, keep several on file, and choose which one is charged by default. /03 Inviting a colleague to add a card Do not have the company card? Send a secure link — no FreightSimple account needed at their end. /04 Canadian direct debit Pay CAD invoices straight from a Canadian bank account, charged at booking with nothing to approve. /05 EFT and ACH Bank payments: ACH for USD invoices, EFT or Interac eTransfer for CAD. /06 Credit terms Net terms for established shippers with regular volume, and how to apply.

Invoices and charges

/07 Paying outstanding invoices Review and pay what is open from your dashboard, one invoice or several at once. /08 Finding an invoice for a shipment Where to find the invoice for an active shipment, a past one, or all of them together. /09 Additional charges When the quoted price is final, what can change it, and how those charges are handled.

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