Using FreightSimple
A shipment moves through the same stages every time: you quote it, you book it, you watch it travel, and you pay for it. Occasionally something needs changing after booking, and rarely something arrives damaged. Each stage has its own section below.
/01
Quoting
What goes into a quote, how to read the results, and what to check when nothing comes back.
/02
Booking your shipment
Confirming details, addresses, contacts and paperwork, then getting your pickup package.
/03
Making changes after booking
Dates, addresses, contacts, references and broker details can all be changed after you book.
/04
Tracking
Automated updates on every shipment, and how to share them outside your company.
/05
Payments and invoices
Cards, bank payments and credit terms, plus finding and paying your invoices.
/06
Claims
What to do at delivery when something is wrong, how to file, and how a claim gets paid.
Was this article helpful?
Thanks for letting us know.
What was missing?
Sorry about that. Our team can answer it directly: chat from the dashboard, email support@freightsimple.com, or call +1 (604) 200-2500.
Find who to contact