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Change Pickup/Delivery Reference Number & Notes

You can easily update the pickup or delivery reference numbers and notes for your shipment, even after booking. Follow the steps below to make changes:


How to Modify Reference Numbers and Notes

  1. Access Your Shipment Details:
    Log in to your FreightSimple account, locate the shipment you wish to update, and scroll down to the Reference Number & Notes section.
  2. Click “Change”:
    Select the “Change” option under the Reference Number & Notes section.
  3. Update Your Information:
    Modify the reference numbers or notes as needed. Once you've made your changes, click Done to save the updates.
  4. Confirmation Notification:
    You will receive an email confirming your changes with the carrier after they are processed.

Important Notes

  • Timeframe for Changes: Updates can only be made within one week of your original pickup date.
  • Need Assistance?: If you need to make changes outside of this timeframe, please contact us at support@freightsimple.com, and our team will assist you.

Related Article: Learn how to Change Broker Information

Keeping your shipment details accurate and up-to-date is simple with FreightSimple!


FreightSimple Help Documentation