Change Pickup and Delivery Contact

Need to update the pickup or delivery contact for your shipment? You can make changes quickly and easily after booking by following these steps:

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How to Modify Pickup/Delivery Contacts

1. Access Your Shipment Details:
   Log in to your FreightSimple account, locate the shipment you wish to update, and scroll down to the Pickup/Delivery Contacts section.
2. Click “Change Contact”:
   Select the Change Contact option to edit the existing contact details or add a new one.
3. Update or Add New Contact:
   Enter the updated contact information or add a new contact as needed. Once finished, click Save to apply the changes.
4. Confirmation Notification:
   You will receive an email confirming your changes with the carrier after they are processed.

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Important Notes

• Timeframe for Changes: Contact updates can only be made within one week of your original pickup date.
• Need Assistance?: If you need to make changes outside of this timeframe, please contact us at support@freightsimple.com, and our team will assist you.

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Related Article: Learn how to Change Pickup/Delivery Reference Numbers

Keeping your shipment details accurate and up-to-date is simple with FreightSimple!