Change Pickup and Delivery Addresses
You can update the pickup or delivery address for your shipment even after booking. Follow these steps to make the changes:
How to Modify Pickup/Delivery Address
- Access Your Shipment Details:
Log in to your FreightSimple account, locate the shipment you want to update, and scroll down to the Pickup/Delivery Address section. - Click “Change Address”:
Select the Change Address option to edit the current address details. - Enter the New Address:
Type the updated address and click Done to save your changes. - Confirmation Notification:
You will receive an email confirming the change with the carrier once it has been processed.
Important Notes
- Timeframe for Changes: Address changes can only be made within one week of your original pickup date.
- Pickup Address Restrictions: Pickup locations can only be changed before the freight has been picked up.
- Changing Postal/ZIP Codes: If your update involves a postal/ZIP code change, please contact us via live chat or email at support@freightsimple.com, as this may impact your shipment quote.
- Need Assistance?: If you need to make changes outside the allowed timeframe, contact us at support@freightsimple.com, and we’ll assist you.
Related Article: Learn how to Change Pickup/Delivery Contact
Keep your shipment details accurate to ensure a smooth process from start to finish!