Pickup and delivery notes
The notes section is a helpful way to communicate specific instructions or details to the carrier before pickup or delivery.
What the notes are for
The pickup and delivery notes will be communicated to the carrier’s dispatch teams. You can use this field to share any important information the carrier should know.
- Buzzer codes. Access codes needed to reach the pickup or delivery location.
- Alternate entrances. A different door or dock the carrier should use.
- Closures. Times when the delivery location is closed.

Info
While carriers do their best, not all requests will be able to be accommodated.
Questions? Chat with us from the dashboard, email support@freightsimple.com, or call +1 (604) 200-2500.