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/03·Booking Your Shipment

Pickup and delivery notes

The notes section is a helpful way to communicate specific instructions or details to the carrier before pickup or delivery.

The pickup and delivery notes will be communicated to the carrier’s dispatch teams. You can use this field to share any important information the carrier should know.

  • Buzzer codes. Access codes needed to reach the pickup or delivery location.
  • Alternate entrances. A different door or dock the carrier should use.
  • Closures. Times when the delivery location is closed.
Pickup and delivery notes field in the FreightSimple booking flow
Info

While carriers do their best, not all requests will be able to be accommodated.

Questions? Chat with us from the dashboard, email support@freightsimple.com, or call +1 (604) 200-2500.