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/09·Classifying & Documenting

Proof of delivery

When the driver delivers your shipment, they will ask the receiver to sign for it.

What it records

The Proof of Delivery is marked with any special services that were used at delivery, and it is the receiver’s chance to note any damage to the shipment. Drivers will generally wait up to 30 minutes for you to inspect freight upon delivery.

  • Sign as damaged if damage is seen or suspected. Not doing so may impact the outcome of a claim.
Sample Freight Lines Proof of delivery PRO 000123456 BOL 000987 Shipper Maple Supply Co. Toronto, ON Consignee Northwind Retail Calgary, AB Pieces Description Weight 3 pallets Cartons, packaged goods 1,200 lb Special services at delivery Liftgate Appointment Inside delivery Exceptions / damage noted at delivery Received by (print) J. Rivera Signature Date / time 09/18/2026 10:42 Driver SAMPLE 1 Special services Marked if used at delivery 2 Write any damage here Before signing, even if suspected 3 Receiver signs For the condition it arrived in
What the Proof of Delivery records. Any special services used at delivery, any damage the receiver notes, and the receiver's signature. Sample document.

Finding your copy

The driver’s copy of the Proof of Delivery is automatically made available in your FreightSimple dashboard, typically within a day of delivery.

The Documents section of a shipment in the FreightSimple dashboard, listing the Bill Of Lading, the Pickup Package and the Proof Of Delivery, each with a download button.
Related · Pickup & Delivery

Delivering a shipment? Know what the receiver needs to do.

Pickup & Delivery Instructions for the Delivery Contact

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